MS Sr System Support Engineer

4 weeks ago
Requisition ID
Information Technology




Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.



Backup Configuration & Implementation Management

Strong background in backup technologies in TSM/Comvault


Configure LAN and SAN & NAS based backups using commvault, TSM.


Configure all kind of Database (oracle, SQL etc) backups and restores in commvault, TSM and Commvault Backup.


Configure Backups for SAN protocols (FC, iSCSI)


Configure Backups via using Comvault tool


Strong background in backup/recovery solutions from IBM TSM, and Commvault,


Proven ability to troubleshoot backup environments using vendor utilities and 3rd party tools.


Installation and configuration of TSM /Comvault on Windows


Configuring TS3500 Tape library to TSM server.


Performing DRM tasks on Onsite and offsite volumes


Configuring backup for SQL, Domino and Windows nodes


Monitor the daily backup schedules for failed and missed backups


Install and Configure LAN free Backup


Managing Data using TSM Retention based on client requirements


Performing server health checks using query commands.


Decommissioning clients which include perform full backup and deregister server from backup too


Auditing backup polices based on standard backup recovery plan


Worked on data consolidation for creating scratch tapes by expiring obsolete oracle dbs backup and moving data from less utilized tapes.


Audit Library if any mismatch in LIBRARY inventory and TSM inventory.


Installation and configuration of TSM BA client on windows, AIX, Linux.


Identify the backup residing (tape/media/disk) locations, initiation of restore, backup scheduling, importing of tapes & Perform Catalogue Management.


Identify & Analyze various backup failure errors & Fix it with help from Partner & Support Vendor.


Strong understanding of backup communication protocols.


Business Skills:

  • Proficiency with Windows Office-based applications (Word, Excel, Visio, PowerPoint).
  • Excellent oral and written communication skills.
  • Must be self-motivated, team player able to immediately contribute in a fast paced, deadline intensive environment.
  • Previous experience in a disaster recovery role a plus.
  • Must be able to periodically shift schedule to meet business objectives.
  • Working knowledge of project management fundamentals.
  • Excellent written & verbal communication skills.
  • Excellent organizational & time management skills.
  • Active listener and detail oriented
  • Good problem solving & decision making skills. 



Academic and Professional Qualifications:






Travel Requirements:



Working Arrangements:

  • Work is performed in a standard office environment with minimal exposure to health or safety hazards


At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


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