Allscripts

  • Business Analyst

    Job Locations UK-London
    Posted Date 2 months ago(2/12/2018 9:06 PM)
    Requisition ID
    2018-14402
    Category
    EHR Implementation
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to create the business and/or functional requirements necessary for technology solutions that meet customer needs, expected delivery dates, and exceptional quality standards.

    Responsibilities

    • Work under the direction of the Operations Director to provide application solutions for assigned business areas
    • Possess functional knowledge of assigned application technology (Salesforce, Clarity, Objects+ or similar applications)
    • Interact with business users to understand new business requirements and enhancement requests
    • Serve liaison role between application technology vendors, internal IS groups, and business users
    • Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases
    • Deliver functional specifications, design documents, business process workflow and related documentation for sales enablement, project management, or results reporting.
    • Perform functional application configuration and configure /run reports at user request
    • Ensure programs meet business specifications
    • Demonstrate new functionality to business users seeking inputs on future direction
    • Review vendor provided documentation and user manuals needed to support the product
    • Participate in user focus groups and requirements workshops, vendor training and demonstrations
    • Ensure efforts to continually improve domain knowledge
    • Ensure the quality of the deliverables as per the defined defects standards
    • Document issues with resolutions and share with team members to improve team productivity
    • Provide data to generate team performance metrics
    • Knowledge transfer with other team members to improve overall team education level
    • Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders
    • Adherence to the defined standards
    • Take initiative and drives to bring to logical conclusion; proactive approach
    • Provide accurate and timely information and escalates when there are issues
    • Actively participate in meetings and make valuable contribution

    Qualifications

    Academic and professional qualifications:

    • Bachelor's degree preferred and/or other relevant combination of training and experience

     Experience:

    • 2-5 years practical experience in providing sales and/or operational support and analysis experience in the IT or Healthcare industry; software or professional services revenue business experience preferred
    • Proficient in Microsoft Office Suite (i.e. Word, Excel, Outlook)
    • Proficient in Salesforce.com
    • Knowledge of financial modelling
    • Knowledge of enterprise CRM tools preferred

     

    Travel requirements:

    • May require local travel
    • May require other travel for business needs

     

    Working arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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