Expert Quality Engineer

Job Locations UK-Manchester
Posted Date 2 weeks ago(3/6/2018 2:54 PM)
Requisition ID
Client Service/Support




Welcome to Allscripts Healthcare (UK) PTY LTD! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


The primary purpose of the Expert Quality Engineer is to help ensure product quality through the planning and execution of product testing and process/product standards compliance.



Main Duties and Responsibilities:

  • Define comprehensive test or product/process quality strategy and plan aligned with project scope, and quality processes and targets. A test strategy encompasses manual and automated test efforts
  • Direct and monitor the full range of testing or process auditing activities within team for the project's lifecycle in collaboration with project/program management
  • Define and institutionalize testing processes or development methodologies and guidelines across organization
  • Ensure adherence to all quality processes followed in the team
  • This responsibility will include establishing and institutionalizing standards for reporting, manual and automated test creation and execution, etc.
  • Keep view to product quality and trends. Develop and leverage an understanding of gaps and how they can be improved by test and/or process efforts to improve product stability and quality. Propose ROI-based approaches to address gaps
  • Assure product quality through the development of 'net-new' manual or automated test scripts. This effort should maximize the ROI while minimizing quality risks. Output consistent with department's guidelines
  • Assure process quality and consistency through development or adherence to guidelines and standards appropriate to product and industry and/or development life cycle
  • Leverage (if necessary, develop) metrics-based governance, relevant reporting and audit mechanisms. Assist project manager in identifying data to maintain, and KPIs to analyze and report against
  • When involved in testing, ensure test design is traceable to requirement and achieves a high level of requirement and test execution coverage. Continuously improve test scripts and product coverage. Complete all updates test cases, test scripts, test harnesses, test guidelines according to schedule
  • Execute all assigned testing, whether manual or automated, according to schedule and any productivity targets committed
  • Support root cause analysis exercises against target areas, propose corrective approaches for measurable improvements, track and report progress; communicate the plans and results effectively to drive change. Collect and analyze data and other findings, according to plans
  • Produce reports that are clear, effective, insightful, and traceable - whether for defects discovered during test or non-compliance issues found during a process review or audit. Utilize existing tracking systems, report mechanisms, agreed conventions, and metrics when preparing and providing such reports
  • Escalate concerns about project/product/process quality in clear, timely, collaborative, constructive way
  • Knowledgeable and conversant in defect prevention and associated tools and methodologies
  • Participate in improvement initiatives. Develop Quality Assurance plans or Test Plans and embed appropriate activities as part of project/product development plans
  • Objectively evaluate processes and products against applicable standards, and procedures
  • Participate in defect reviews or other project efforts, providing clear status when needed
  • Participates in process improvement project according to an approved business case and budget
  • Defining scope or process for audit or compliance certification with external vendor
  • Participates in identifying requirements for and procuring necessary test and defect management tools


Skills, Qualifications and Experience Required


Academic and Professional Qualifications:

  • Successful completion of a Bachelor's Degree in Computer Science, Information Technology or Engineering required


  • The successful candidate will have had experience testing across the entire V-model, will have led a team of quality engineers in an Agile development organization and be familiar with modern testing concepts such as test driven development and test automation.
  • Proactively maintain awareness of test and/or quality tools, processes and standards in the industry to improve product or process quality
  • We are looking for an individual to provide leadership over our quality assurance organization for our Allscripts Patient Administration System product.
  • Testing should include white and black-box functional and non-functional testing within a Scrum, XP or similar organization, together with product release testing including regression, performance, load and stress testing.
  • We are ideally looking for a candidate who has put in place a full product test strategy and worked with a team of quality engineers to develop the skills and techniques needed to implement it. This will require an individual with some project management skills.
  • Experience with the following tools (or similar) is essential:
    • Test automation with HP UFT and Selenium
    • Performance testing, preferably using Neoload
    • Microsoft Team Foundation Server and Test Manager
    • Continuous integration systems such as Jenkins
    • Testing enterprise software products
    • Oracle databases, with sound technical knowledge of PL/SQL for managing test data sets
    • Web-based application knowledge, preferably using Java/JSP/Tomcat and/or Microsoft IIS/ASP.NET
    • Oracle forms and reports (desirable)
    • Windows desktop applications (desirable)

Travel requirements:  None


Working arrangements:  Work is performed in a normal office setting with minimal exposure to health or safety hazards


Work Location:  15 Oxford Court, Manchester M2 3WQ


Allscripts offers a competitive total rewards package, including holidays, vacation, medical, disability and life insurance and a competitive salary.


Posting Date:  March 6, 2018

Closing Date:  April 6, 2018




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