Allscripts

  • MS Expert Implementation Consultant

    Job Locations IN-Pune
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    2018-15953
    Category
    Client Service/Support
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to utilize senior level application and domain knowledge to assist clients to deploy and configure solutions.  Provide training and knowledge transfer to enable clients to utilize and manage the deployed solutions. Mentor other associates to gain a deeper knowledge of Allscripts Solutions and methodology.

    Responsibilities

    Domain Expertise
    • Expert level knowledge of solutions within a specific domain area
    • Expert level knowledge of client operational processes, job functions and implementation methodology within a specific domain area
    • Expert level knowledge of industry trends and initiatives within a specific domain area

     

    Module Implementation to meet requirements as specified in the project plan

    • Carry out the implementation of solutions and designated products following a detailed project plan and in accordance with the contracted project scope.
    • Identify issues encountered during the implementation of products and when interfacing to  systems. 
    • Assist the customer with the parameterization and configuration necessary to deliver the functionality defined in the contract scope documentation.
    • Load the initial database delivered to the client with site-specific information (if applicable).
    • Lead system design and build process
    • Design & present formal training courses and knowledge transfer to Allscripts clients
    • Thoroughly understand Speed to Value and other implementation methodologies
    • Advise clients on testing strategy and planning to ensure successful solution implementation
    • Support all testing phases with the client

     

    System Rollout

    • Serve as the client’s application expert, ensuring the system set up supports workflow decisions.
    • Liaise with the client, Project Managers and Account Managers to understand the client’s conversion, go-live and rollout strategies and to ensure that the solution meets the client’s business needs.

     

    Consultancy

    • Understand project scope and identify implementation risks and impacts
    • Deliver advice, guidance and recommendations on system configuration and implementation best practice
    • Identify, analyze, and document client business requirements.
    • Work individually or as a member of the Account team to identify, promote, and drive revenue opportunities.
    • Make recommendations, provide advice and guidance to challenge clients in the adoption of recommended solutions to their business needs
    • Identify solution gaps and assist in the development of customization or other strategies within the project scope 

     

    Reporting / Documentation

    • Document problem resolutions, issues, and other solutions and make them available for future reference by other Consultants.
    • Provide weekly status reports  throughout the project lifecycle to assist management eliminate risks and increase the likelihood of project success
    • Produce other reports and/or documents as required

     

    Advice and Guidance

    • Contribute to the development of consultancy tools and processes that could ease future implementation
    • Identify solutions to a broad variety of business issues within area of expertise to increase Allscripts opportunities
    • Ensure a systematic approach to providing client practices with quality advice and guidance in optimizing patient care, financial performance, defining and re-engineering processes, and planning new services
    • Liaise with internal groups – support, development, methodology – to assure ongoing improvement of Allscripts solutions and methodology    
    • Mentors other associates in application and domain knowledge, troubleshooting and consulting skills.

    Qualifications

    Academic and Professional Qualifications:

    •  BA or BS degree preferred and/or other relevant combination of training and experience

     

    Experience:

    •  Minimum 6-10years related work experience OR;
    •  Minimum 4-5 years internal Implementation Analyst experience
    •  List Specific Application Implementation Experience Preferred

     

    Travel Requirements:

    •  Willing and able to travel up to 100% of the time, often with international assignments
    •  May require local travel
    •  May require other travel for business needs

     

    Working Arrangements:

    • Monday through Friday or as defined by assignment requirements
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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