• Sr Systems Engineer

    Job Locations IN-Pune
    Posted Date 3 months ago(3 months ago)
    Requisition ID
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to Install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts’ software Development and QA environments.


    Role Overview:


    We are looking for experienced Citrix and Network professionals for our 24x7 managed Network operations center who will be responsible which are mentioned below.




    4+ Experience in supporting Virtualization (primarily Citrix XenApp, and others like VMWare, MS)

    4+ Experience in supporting Network administration Cisco Network and HP Devices

    Remote VPN, Cisco Any connect, Netscaller  

    Basic understanding of storage and connectivity fundamentals

    Able to work with the SMEs to drive major incidents and work towards RCA

    Role is to manage the operations of L1/L2 in Citrix and Network Support and provide support to existing environment /customers

    Able to establish and run good operations and governance practices

    ITIL Aware (Incident /Problem /Change Management)

    Good team player and able to manage and mentor team

    Work on team skill enhancement and training need identification

    Manage SLA and Availability of Services

    Excellent communication (written/oral) & presentation skills

    Strong Problem Solving and Analytical skills

    Ability to interact with internal/external clients and handle escalations

    Highly committed to meet the business objectives

    Ability to build and maintain strong working relationships

    VMWare Server Virtualization & storage (Good to haveActively investigates the latest security vulnerabilities, advisories, incidents, and penetration techniques and notifies clients when appropriate.

    Technical knowledge on Cloud-primarily Azure.

    Public/Private Cloud, IaaS, PaaS, services etc.

    Comfortable developing in PowerShell and AzureCLI

    Review application performance, capacity, and availability make recommendations as appropriate.


    Qualification: BE/MCA or University degree, CCA, CCAA,CCNP



    Academic and professional qualifications:

    • Successful completion of a Bachelor’s Degree or relevant technical experience


    • Typically requires 4 – 8+ years of experience
    • Detailed technical knowledge is dependent on the specific Allscripts product Development Center requirements

    Travel requirements:

    • Depends upon the project/program needs

    Working arrangements:

    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


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