Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
The primary purpose of this role is to Install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts’ software Development and QA environments.
We are looking for experienced Citrix and Network professionals for our 24x7 managed Network operations center who will be responsible which are mentioned below.
4+ Experience in supporting Virtualization (primarily Citrix XenApp, and others like VMWare, MS)
4+ Experience in supporting Network administration Cisco Network and HP Devices
Remote VPN, Cisco Any connect, Netscaller
Basic understanding of storage and connectivity fundamentals
Able to work with the SMEs to drive major incidents and work towards RCA
Role is to manage the operations of L1/L2 in Citrix and Network Support and provide support to existing environment /customers
Able to establish and run good operations and governance practices
ITIL Aware (Incident /Problem /Change Management)
Good team player and able to manage and mentor team
Work on team skill enhancement and training need identification
Manage SLA and Availability of Services
Excellent communication (written/oral) & presentation skills
Strong Problem Solving and Analytical skills
Ability to interact with internal/external clients and handle escalations
Highly committed to meet the business objectives
Ability to build and maintain strong working relationships
VMWare Server Virtualization & storage (Good to haveActively investigates the latest security vulnerabilities, advisories, incidents, and penetration techniques and notifies clients when appropriate.
Technical knowledge on Cloud-primarily Azure.
Public/Private Cloud, IaaS, PaaS, services etc.
Comfortable developing in PowerShell and AzureCLI
Review application performance, capacity, and availability make recommendations as appropriate.
Qualification: BE/MCA or University degree, CCA, CCAA,CCNP
Academic and professional qualifications:
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.
We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.