Allscripts

  • Systems Engineer

    Job Locations IN-Baroda
    Posted Date 1 month ago(7/17/2018 1:43 PM)
    Requisition ID
    2018-17304
    Category
    Client Service/Support
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Allscripts software Development and QA environments.

    Responsibilities

    Mandatory Skills:-

    • 3 to 4 years’ experience on Windows platform like Windows 2003/2008 and 2012 must. 
    • Experience in Application support especially in healthcare domain is preferred.
    • Microsoft SQL knowledge is desirable
    • Excellent communication skills
    • Flexible to work in shifts

    Responsibilities:-

    • Interact with customers to help troubleshoot and resolve product problems or issues
    • Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of product configurations/setup, product functionality, and bugs/enhancements
    • Track and document inbound support requests and ensure proper notation of customer problems/issues and solutions
    • Communicate with product development department to improve on current design or to identify possible problems with design
    • Stay abreast of current technology in products, design changes, and new products offered

    Qualifications

    Academic and professional qualifications:

    • Successful completion of a Bachelor’s Degree or relevant technical experience

    Experience:

    • 3 to 4 years’ experience on Windows platform like Windows 2003/2008 and 2012 must. 
    • Experience in Application support especially in healthcare domain is preferred.
    • Microsoft SQL knowledge is desirable
    • Excellent communication skills
    • Flexible to work in shifts

    Travel requirements:

    • As needed based upon project requirements

    Working arrangements:

    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.

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