• Associate Systems Analyst

    Job Locations IN-Pune
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to provide technical support for assigned applications.


        Work under the direction of the Manager to provide technical application solutions for assigned business areas.

    • Possess technical knowledge of assigned application technology.
    • Work with Business Analyst to understand the customer’s product-specific requirements and configuration and translate them to technical design specifications and data flow from which programs are developed and coded.
    • Codes, tests, debugs, implements, and documents programs or technical configuration.
    • Ensure programs meet technical specifications and standards.
    • Interact with Business Analysts during the software build or configuration and testing process.
    • Perform technical application configuration and configure /run reports at user request.
    • Design and execute unit, system and integration test plans for new developments/releases/reports.
    • Maintain technical documentation based on standard operating procedures in support of the assigned application.
    • Perform application maintenance activities
    • Provide production support.
    • Interface with Business Analyst to assist in resolving support calls escalated by the Service Desk.
    • Identify the common causes of the defects, prioritize them and systematically remove them so that they do not reoccur in further development work.
    • Participate in focus groups and workshops, attend vendor training and demonstrations.


    •        Assist in supporting activations and rollouts.
    •        Consistent efforts to deliver quality solutions as per agreed scope.
    •        Customer focus and close alignment with the customers’ business objectives.
    •        Ensure efforts to continually improve domain knowledge.
    •        Ensure the quality of the deliverables as per the defined defects standards
    •        Document issues with resolutions and share with team members to improve team productivity.
    •        Provide data to generate team performance metrics.
    •        Knowledge transfer with other team members to improve overall team education level
    •        Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
    •        Adherence to the defined standards.
    •        Take initiative and drives to bring to logical conclusion; proactive approach.
    •        Provide accurate and timely information and escalates when there are issues.
    •        Actively participate in meetings and make valuable contribution.
    •        Provide production support for application issues.
    •        Identify, coordinate and communicate issues, requirements and status related to application functionality with other team members and software vendors.
    •        Ensure the quality of the deliverables as per the defined defects standards and excelling within that.


    • 1-2 years of experience in developing interfaces and working with HL7 integration.
    • HL7 Certified (Preferably)
    • Exposure in HIT
    • Experience with developing new interface routes (Programming Skills using OOP)
    • Experience working with clinical interfaces is required. 
    • Excellent knowledge and work experience with interface engines required. 
    • Experience working with a variety of clinical and financial systems during the course of interface development and
    • JD
    • ------
    • Responsible for the Interface Development
    • Build and Configuration of Interface Routes
    • Analysis of Requirements


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of their gender, marital or family status, color, race, ethnic origin, religion, disability or age; nor be subject to less favorable treatment or be disadvantaged on any other basis prohibited by applicable law.


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