Allscripts

  • MS Expert Systems Support Engineer

    Job Locations IN-Pune
    Posted Date 4 weeks ago(11/15/2018 2:20 PM)
    Requisition ID
    2018-18161
    Category
    Client Service/Support
  • Overview

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    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

     

    The primary purpose of this role is to

    Responsibilities

    Mandatory Skills:

    • 7+ years application performance and baselining experience
    • 7+ years system administration experience managing Data Center operations
    • 7+ years of administrating enterprise Windows and Virtual Environment
    • 7+ years application installation, maintenance and support experience
    • Exceptional troubleshooting skills
    • Responsible for monitoring performance and system usage.
    • Able to perform L3 level activities in Microsoft Infrastructure and SQL.
    • Knowledge of Data Center operations and vendor handling.
    • Experience working in a culturally diverse environment.
    • Excellent written and oral communication skills.
    • Ability to be proactive and work independently with limited direction.
    • Good Communication & Email Skills are mandatory.
    • Able to learn quickly and adapt to the new changing technologies and suggest new solutions.
    • Experience with performance monitoring tool like AppDynamics, Splunk, New Relic, Dynatrace
    • Experience with Managing ESX servers and designing the DRS solutions.

    Responsibilities: -

    • Responsible for the performance monitoring, security, and continual improvement of our client’s network, server, and Applications.
    • Responsible for supporting our client infrastructure applications, including Microsoft SQL Servers, Storage, VMware, IIS, Clusters and Windows Environment.
    • Able to analyze the requirement and come up with project plan and deliver to the client satisfaction.
    • Able to work on critical issues and under pressure condition and resolve the issues.
    • Prepare RCA’s for any performance issues identified via AppDynamics Application Performance tool
    • Responsible for installing, maintaining and supporting Applications as per Allscripts and Infrastructure best practices.
    • Responsible for continuous improvement and enhancement of Application and Infrastructure related services.
    • Analyze technical and business needs and recommend solutions for performance improvement
    • Work with Support and Development for resolving reported or identified issues
    • Maintain positive relationships with client, end users and vendors, and consultants
    • Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise

    Qualifications

    Academic and Professional Qualifications:

    • BE/Btech

     

    Experience:

    • 7+ years application performance and baselining experience
    • 7+ years system administration experience managing Data Center operations
    • 7+ years of administrating enterprise Windows and Virtual Environment
    • 7+ years application installation, maintenance and support experience
    • Exceptional troubleshooting skills
    • Responsible for monitoring performance and system usage.
    • Able to perform L3 level activities in Microsoft Infrastructure and SQL.
    • Knowledge of Data Center operations and vendor handling.
    • Experience working in a culturally diverse environment.
    • Excellent written and oral communication skills.
    • Ability to be proactive and work independently with limited direction.
    • Good Communication & Email Skills are mandatory.
    • Able to learn quickly and adapt to the new changing technologies and suggest new solutions.
    • Experience with performance monitoring tool like AppDynamics, Splunk, New Relic, Dynatrace
    • Experience with Managing ESX servers and designing the DRS solutions.
    •  

     

    Travel Requirements:

    • Not frequent

     

    Working Arrangements:

    • Work is performed in a standard office environment with minimal exposure to health or safety hazards

     

    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

     

    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

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