• MS Manager Development

    Job Locations IN-Baroda
    Posted Date 2 months ago(11/6/2018 10:41 AM)
    Requisition ID
    Client Service/Support
  • Overview



    Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.


    The primary purpose of this role is to manage the Development team resources across one or more product lines to ensure that software development Programs are adequately staffed, and ensure that targets for the Development and Maintenance and quality of products are achieved. This can include leading quality, test, or documentation efforts.


    • Resource forecasting and allocation of software engineers, system engineers, quality engineers, and/or technical authors across several development programs for new product development.
    • Defining, leading, and auditing progress with development process and quality initiatives, as appropriate to project and product need.
    • Ownership of standards-based compliance or process improvement efforts, as required by Programs and as appropriate to project and product need.
    • Participation-in and well-planned implementation-of established global software quality improvement initiatives and processes, leveraging ROI, adherence to standards, and timely, measureable results,
    • Provide effective and efficient applications support IT services which meet the needs and requirements of client health system.
    • Assists in account profitability to meet revenue and margin requirements set at the corporate level
    • Effective management of the client relationship and resolution of client issues.
    • Establishing and cultivating collaborative, effective relationships with global counterparts to ensure adequate resource allocation to projects and maximum efficiency.
    • Regular use/reporting of metrics for resource allocation, software defects, productivity, and efficiency.
    • Establishment of performance goals for all team members.
    • Leveraging effective, clear, timely communication via all available written and verbal forms and in a global context as appropriate for the initiatives and locations involved.
    • Ensuring commitments and progress to schedules remain clear, reasonable, and proactively monitored.
    • Ensuring communication and status forums/formats make optimal use of time and effect, draw attention to important matters, and are effective mediums for managing initiatives and teams.
    • Understands application and technical functionality and capabilities to effectively provide solutions for business requirements.
    • Balances demand management for multiple complex simultaneous projects, operational enhancements, break-fix, and maintenance requests.
    • Provides strategic guidance for planning projects and operational support for health system initiatives.
    • Ensure team adherence to all team, account, and client policies and procedures.
    • Support needs across a complex healthcare setting.


    • Seasoned professional with 10+ years of experience in the areas of Applications Design, Development, Testing and Support
    • Provide technical leadership to multiple teams providing services in the areas of Solutions Development, Maintenance, Support, Testing
    • Must have lead large cross-functional teams with 50+ members including multiple managers delivering enterprise projects
    • Provide Architecture and Engineering guidance to teams helping implement best industry practices towards Development, Testing and Maintenance
    • Must have strong development and engineering background delivering end to end projects coordinating with multiple project teams in a multi technology environment
    • Proficient in delivering projects utilizing Waterfall and AGILE Methodologies with delivery expertise on at least one AGILE Framework
    • Provide guidance on timely resolution of issues, manage and maintain SLAs including customer interaction
    • Expert in Engineer Practices including DevOps, Test Automation, Defects Management, TDD, BDD
    • Up to date on industry technology trends, including Cloud development, HTML5, Mobile development, RAD
    • Must be able to work closely with business and operations leadership, including executive leadership, to define and scope new initiatives
    • Proficient in Project Management and Design documents creation, including Functional Specifications, Scope Documents, Design and Architecture Documents, Status Reports, Project Planning
    • Drive initiatives from inception to execution to sustenance including roadmap creation, resource planning, execution plan, reporting, metrics, ROI and sustenance
    • Accountable for driving and achieving Department KPIs across multiple teams
    • Expert in resource management and forecasting aligned with Business Priorities and objectives with optimum utilization





    Travel Requirements:


    • May require local travel
    • May require other travel for business needs


    Working Arrangements:

    • May require after hours on call support
    • Work is performed in a standard office environment with minimal exposure to health or safety hazards


    At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.


    Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.


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